Gilchrist Hospice Care – Corporate Office
11311 McCormick Rd., Suite 350
Hunt Valley, MD 21031
Gilchrist Center – Towson Inpatient Facility
555 W. Towsontown Blvd.
Towson, MD 21204
Gilchrist Hospice Care - Howard County office
5537 Twin Knolls Rd., Suite 433
Columbia, MD 21045
gilchrist center howard county - columbia inpatient center
6336 Cedar Lane
Columbia, MD 21044
CONCERNS ABOUT YOUR CARE
If you or your family have any concerns regarding your care or safety or your rights have not been respected, you or they should bring these concerns to the attention of a hospice team member, the manager of the hospice team or the Gilchrist Hospice Care Executive Director:
443-849-8200 (TTY: 1-800-735-2258).
Submit a concern to Gilchrist Hospice Care
If your concerns are not resolved, you or your family may also contact the following organizations:
Office of Health Care Quality
Maryland Department of Health and Mental Hygiene
Spring Grove Center
Bland Bryant Building
55 Wade Avenue
Catonsville, Maryland 21228
The Office of Health Care Quality is available to answer questions related to the agency's Medicare and/or licensure status, or receive complaints. This service is in operation 24 hours and day, 7 days a week. Normal working hours are 8 a.m. to 4:30 p.m. (after 4:30 p.m., calls are taken by an answering machine).
The Joint Commission:
Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181